Security
Vulnerability Disclosure
Peppty Technologies welcomes good-faith security reports for peppty.com and the Peppty product surfaces. A clear report path helps us protect users, partners, and the wider product ecosystem.
Report suspected vulnerabilities to security@peppty.com. For urgent product safety or abuse issues, use the in-app report flows first when available.
Scope
Reports may cover public Peppty Technologies properties and product systems that Peppty operates. Third-party platforms, app stores, hosting providers, payment processors, and social networks are outside our control unless the vulnerability is caused by Peppty implementation.
- peppty.com corporate pages and static assets
- Chathub Android and chathubapp.com product surfaces
- ChatRamen iOS and chatramen.com product surfaces
- Backend services operated for Peppty products
What to Include
The fastest reports to triage are specific, reproducible, and careful with user data. Please include:
- Clear steps to reproduce the issue
- The affected URL, app, device, browser, or account state
- Screenshots, logs, proof-of-concept code, or request examples where safe to share
- Your contact details and whether you want public credit after remediation
Safe Harbor
Peppty will not pursue legal action against researchers for good-faith research that follows this policy and avoids harm. To stay within that safe harbor:
- Act in good faith and avoid privacy violations, data destruction, service disruption, spam, phishing, social engineering, or physical attacks.
- Access only the minimum data necessary to prove the issue, and stop testing if you encounter personal data or sensitive systems.
- Give Peppty a reasonable opportunity to investigate and remediate before public disclosure.
- Do not attempt to extort, sell, or weaponize a vulnerability.
Response Expectations
We aim to acknowledge well-formed reports within 5 business days, triage severity as quickly as practical, and provide updates when remediation decisions are made. Timing depends on severity, exploitability, affected systems, and whether third-party providers need to be involved.
If you believe a report involves active abuse, child safety, account takeover, payment risk, or exposed secrets, mark the email subject as urgent and include enough context for immediate routing.
Security.txt
The machine-readable disclosure contact is published at /.well-known/security.txt. A PGP key is not published yet; do not send secrets, private keys, passwords, or highly sensitive personal data by ordinary email unless we provide a secure channel.
See also: Safety · Privacy Policy · Contact